Scope
This Privacy Policy applies to the Commandix public website, contact forms, cookie consent system, demo workspace, and application unless a separate customer agreement or DPA applies. Customer workspace data is generally processed according to customer instructions.
For customer processing terms and vendor transparency, see the DPA overview and Subprocessors.
Data we collect
Commandix may collect data you provide directly, data created through application use, and technical data needed to operate and secure the service.
| Source | Examples | Notes |
|---|---|---|
| Website forms | Name, email, company, topic, message, IP address, user agent. | Used to respond to sales, support, security, or privacy requests. |
| Application accounts | Name, email, role, workspace, authentication metadata, session information. | Used to provide and secure account access. |
| Workspace content | Goals, projects, tasks, teams, constraints, comments, sales deals, owners, dates, status history. | Entered by customers and processed to provide the application. |
| Cookies and logs | Consent ID, selected categories, page path, referrer, IP address, browser data, security events. | Used for consent memory, security, diagnostics, and compliance evidence. |
How we use data
Commandix uses data to provide the product, secure accounts, respond to requests, support customers, improve the service, maintain audit and compliance evidence, prevent abuse, comply with legal obligations, and communicate about requested services.
Sharing and subprocessors
Commandix does not sell personal data. Data may be shared with service providers that help operate the product, host infrastructure, provide identity or email services, protect the site, issue certificates, or support optional integrations. See Subprocessors.
Retention
Retention depends on data type, account status, customer instructions, legal obligations, security needs, and business records. Customer data return and deletion are handled according to the customer agreement and DPA where applicable.
Privacy rights
Depending on your location, you may have rights to access, correct, delete, restrict, port, object to processing, or withdraw consent. If your request concerns a customer workspace, Commandix may route it to the customer controller.
Security
Commandix uses technical and organizational measures intended to protect data, including HTTPS, access controls, authentication protections, CSRF controls, security headers, monitoring, rate limiting, and edge protection. See Security.
Contact
Privacy questions can be sent to privacy@commandix.io. General business questions can be sent to hello@commandix.io.
Submit a privacy request
Use this form for access, correction, deletion, portability, restriction, objection, consent withdrawal, or other privacy requests.