Documented instructions
Commandix processes customer workspace data to provide, secure, support, and improve the service according to the agreement and customer instructions.
DPA
Data Processing Addendum overview.
This page summarizes the DPA terms Commandix expects to support for enterprise customers. Signed customer agreements control where they differ from this public overview.
Confidentiality
Access to customer data is restricted to authorized personnel and service providers with business need and confidentiality obligations.
Security measures
Security measures include tenant isolation, role controls, MFA support, HTTPS, hardened headers, rate limiting, audit logs, and security event logging.
Subprocessors
Commandix maintains a subprocessor page and review path for infrastructure, email, identity, bot protection, and security services.
Assistance
Commandix supports reasonable customer assistance for data-subject requests, security reviews, incident review, and data return/deletion workflows.
Return and deletion
At termination, customer data return and deletion are handled according to the signed customer agreement and legal retention requirements.